Rental Accommodation WEST26 applies the following general terms and conditions.
These are effective from the moment of booking until the end of the stay in our rental accommodation.
1. General
The General Terms and Conditions apply to all users of WEST26, Kapellenstrasse 26, 52538 Gross Wehrhagen, DE.
By entering into a rental agreement, these General Terms and Conditions become effective.
-Upon request, a copy of these General Terms and Conditions will be provided free of charge to users.
-Renters must have a permanent residence or place of stay.
-The owner is not liable for any damage, loss, or theft of users' property. In case of disputes, all (legal) costs are at the expense of the users.
-All risks related to a stay at WEST26 are the responsibility of the users.
-Damages or losses of movable and immovable property owned by the owner must be immediately reported by the users and compensated to the owner.
-Guests must follow the owner's instructions.
-The owner may deny or refuse access to WEST26 to guests who violate these General Terms and Conditions or behave inappropriately, with immediate effect, without further notice or explanation, and without refunding the accommodation costs.
-The administration of the owner will be decisive in case of disputes, unless the users can prove otherwise.
-Guests of WEST26 must comply with the following House Rules.
-Lukas Wolters and Saskia Wolters are the owners and managers of WEST26, hereinafter referred to as the owners. The owners may appoint a replacement.
2. Reservation and confirmation
-WEST26 is responsible for making the reservation and handling inquiries, requests, and complaints.
-Reservations and bookings can be made through our reservation system on the website.
-By reserving, the renter acknowledges having sufficient knowledge of the applicable general terms and conditions and being adequately informed.
-No additional fees are charged for reserving a stay at WEST26.
-The rental agreement can be made verbally, by phone, in writing, or by email.
-Upon receiving your reservation request, WEST26 will send a confirmation (if space is available), and the reservation is final.
-Our reservation confirmations refer to these General Terms and Conditions.
-The reservation is only final when the due amount has been paid in advance.
2a. Rental costs
-The agreed rental amount is based on the rates applicable at the time, as stated on our website.
-The rental costs consist of the rent, cleaning costs, and include energy costs.
3. Payment for individuals
After booking, you will receive a rental confirmation, after which you must make a deposit within 7 days to the specified account number, mentioning the reservation number and arrival date.
The final payment must be made 21 days before arrival unless otherwise agreed.
The owner can deviate from these conditions in agreement with the user. For reservations from 7 days or more, the owner may require a deposit of 50% of the agreed rental price. The rates are also available on our website.
4. Payment for businesses
Payment by invoice is possible by arrangement. These invoices must be paid within 14 days.
5. Cancellation and No-Show (Failure to arrive without cancellation)
If you are unexpectedly unable to honor the rental agreement, you must inform us as soon as possible so that we can offer the freed-up date to others.
In case of cancellation or no-show, the renter must pay a fee to the owner.
The fee consists of:
Up to two weeks before the rental start date, cancellation is free of charge.
Cancellation within 2 weeks of the rental start date: 50% of the amount is due as compensation.
Cancellation within one week of the rental start date: 75% of the amount is due as compensation.
Cancellation or no-show on the day itself: 100% of the amount is due.
The amounts in points 2, 3, and 4 must be transferred to the bank account: DE 60 3125 1220 1402 7822 60 in the name of Lukas Paulus Wolters. You will receive an invoice for this. It must be paid within 14 days. If an advance has been paid, it will be refunded by the owner in proportion to the above.
6. Key for WEST26
As a guest, you will receive a 6-digit access code for the rental accommodation. You are responsible for ensuring that the entrance door is properly locked when leaving the accommodation.
7. Liability
-Unfortunately, it is not possible for us to accept any liability for damage or injury caused to the renter(s) and those accompanying them, regardless of the cause, including damage resulting from (own) negligence.
-We are also not liable for loss, theft, or damage to your property.
-The landlord is not liable for damage or inconvenience caused by or to third parties. You remain responsible for you and your fellow travelers at all times.
-The landlord is not liable for damage resulting from (extreme) weather conditions and any lost vacation enjoyment due to this, nor for damage in situations or circumstances where we can invoke force majeure.
-The landlord is not liable for damage due to interruptions in utilities unless we can invoke force majeure.
The landlord is not liable for damage to the renter and their companions due to their own actions/behavior or for damage resulting from actions that can be attributed to them.
-In case of force majeure, both permanent and temporary, the owner is entitled to terminate or suspend the agreement, in whole or in part, without the renter having the right to claim fulfillment and/or compensation. Force majeure includes, but is not limited to, the following: imminent danger of war, war, insurrection, unrest, strikes, boycotts, transport disruptions, government measures, resource shortages, natural disasters, extraordinary weather conditions, epidemics, pandemics, the owner's death, the owner's divorce, unannounced sale and/or occupation of the holiday home by the owner, etc., in which case the full or partial performance of the agreement cannot reasonably be expected from the owner. If force majeure occurs while the renter has only partially used the holiday home, the rental agreement is also considered terminated for the already used period.
GENERAL RULES
The renter must handle the accommodation and its contents with care. Any damage occurring during the rental period must be reported to the landlord. The landlord will inform the renter of the amount of the damage at the end of the rental period.
From 10:00 PM to 7:00 AM, no noise disturbances are allowed. In this regard, we inform you that noise disturbances (including amplified music or personal sound systems) are generally not allowed in or around the accommodation.
-It is not permitted to allow unregistered persons to stay overnight in the rented accommodation.
-We reserve the right to refuse a youth or young group at key handover.Our accommodation is specifically intended for family and family holidays.
-Cars should be parked on the property whenever possible.
8. Pets
No pets are allowed.
9. Security deposit
The security deposit must be paid at the latest with the final payment.
The deposit is intended to cover any damage and/or costs - in the broadest sense - that the owner may incur due to the renter's failure to meet their obligations and those accompanying the renter.
If the deposit is not paid immediately, the owner is entitled to deny access to the accommodation.
If you fail to pay the deposit, the owner is also entitled to immediately cancel the agreement.
The deposit or any remaining amount will be refunded within 21 days of your departure, after deducting any claims (damage to inventory/accommodation and/or other costs). Any further claims for compensation are not nullified by this refund.
10. Early termination
If the renter or their companions fail to meet their obligations as a good tenant despite prior warnings and cause disturbance to other guests or negatively affect the atmosphere of the accommodation, we are entitled to terminate the rental agreement prematurely and prohibit further stay.
