Introduction
In this privacy policy, we explain how we handle the personal data of renters at West 26. We value the privacy of our renters and ensure that the personal data we collect is treated and protected with care.
Collected personal data
We collect the following personal data from renters:
First and last name
Address
Phone number
Email address
Copy of identification document
Payment details (e.g., bank account number)
Information about the stay (arrival and departure date, number of people)
Purposes of data processing
We use the collected personal data for the following purposes:
Managing reservations and bookings
Communicating with renters
Invoicing and payment processing
Complying with legal obligations (e.g., tax filings)
Improving our services and customer satisfaction
Legal basis for processing
We process personal data based on the following legal grounds:
Performance of the rental agreement
Legal obligations
Legitimate interest (e.g., improving our services)
Retention period
We do not retain personal data longer than necessary for the purposes for which it was collected unless we are legally required to retain the data longer. For financial data, a retention period of 7 years applies due to the statutory fiscal retention obligation.
Sharing personal data
We only share personal data with third parties when necessary for the execution of the agreement or to comply with a legal obligation. This may include:
Payment providers
Government authorities (e.g., tax authorities)
IT service providers (for managing our reservation systems)
Securing personal data
We take appropriate technical and organizational measures to secure personal data against loss or unlawful processing. This includes using encryption technologies and secure data storage.
Rights of renters
Renters have the right to:
Access their personal data
Have their personal data corrected or deleted
Object to the processing of their personal data
Restrict the processing of their personal data
Receive their personal data in a structured, commonly used, and machine-readable format
Requests regarding the above rights can be submitted via the contact details provided at the end of this policy.
Contact information
For questions about this privacy policy or the processing of your personal data, you can contact us:
Lukas and Saskia Wolters (info@west26.eu)
Changes to the privacy policy
We reserve the right to amend this privacy policy. Any changes will be published on our website and, if applicable, communicated to renters via email.
